BDC Representative
DescriptionESSENTIAL DUTIESCreate and confirm appointments for new and used vehicles sales customers using phone, email, and internet based chatsMake outbound calls to generate business for the company and follow-up with clientsAble to multi-task and use a multi-line phone systemAccurately report progress and deliver exceptional customer serviceAccurately document all customer contacts in a web based client management systemChecks email frequently and responds to all inquiriesKeeps abreast of new products, features, accessories, etcand their benefits to the customerMaintains a professional appearance and reports to work on timeAble to work well within a team environmentRequirementsQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability requiredReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.SCHEDULEThe Business Development Center is open during normal Sales Department hours Monday - Thursday from 8:
30am - 7:
00pm, Fridays and Saturdays from 8:
30am - 6:
00pmSaturday hours will be required.EDUCATION and/or EXPERIENCENo prior experience or training - training on all tools and processes providedLANGUAGE SKILLSAbility to read and comprehend simple instructions, short correspondence, and memosAbility to write simple correspondenceAbility to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to write routine reports and correspondenceAbility to speak effectively before groups of customers or employees of organization.Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulationsAbility to write reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsAbility to compute rate, ratio, and percent and to draw and interpret bar graphs.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to apply concepts of basic algebra and geometry.REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructionsAbility to deal with problems involving a few concrete variables in standardized situations.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram formAbility to deal with problems involving several concrete variables in standardized situations.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobThis role is an office job that will require sitting at a desk for long periods of timeReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Recommended Skills Business Correspondence Calculations Customer Service Geometry Maintenance Management Systems Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3q5l0723fqr4698dhp', 'ExternalApply-j3q5l0723fqr4698dhp'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
30am - 7:
00pm, Fridays and Saturdays from 8:
30am - 6:
00pmSaturday hours will be required.EDUCATION and/or EXPERIENCENo prior experience or training - training on all tools and processes providedLANGUAGE SKILLSAbility to read and comprehend simple instructions, short correspondence, and memosAbility to write simple correspondenceAbility to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to write routine reports and correspondenceAbility to speak effectively before groups of customers or employees of organization.Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulationsAbility to write reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsAbility to compute rate, ratio, and percent and to draw and interpret bar graphs.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to apply concepts of basic algebra and geometry.REASONING ABILITYAbility to apply common sense understanding to carry out detailed but uninvolved written or oral instructionsAbility to deal with problems involving a few concrete variables in standardized situations.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram formAbility to deal with problems involving several concrete variables in standardized situations.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobThis role is an office job that will require sitting at a desk for long periods of timeReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Recommended Skills Business Correspondence Calculations Customer Service Geometry Maintenance Management Systems Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3q5l0723fqr4698dhp', 'ExternalApply-j3q5l0723fqr4698dhp'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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